Shipping & Returns
Shipping Policy
At Dealam, we are committed to providing you with the best possible shopping experience, which why we offer a comprehensive shipping policy that is designed to ensure that your orders are delivered to you in a and efficient manner. We offer free shipping on selected products and cash on delivery for all orders across India, making it easy and convenient for you to shop us.
Our standard delivery time is 3 days from the date of order confirmation, and we make every effort to ensure that your order is delivered to you in the shortest possible time. However, please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise. We work with a number of trusted shipping partners to ensure that your orders are delivered to you safely and securely, and we provide tracking information for all orders so that you can keep track of your delivery.
If you have any questions or concerns about your order, please do not hesitate to contact us. Our friendly and knowledgeable customer service team is always on hand to assist you with any queries you may have, and we are committed to providing you with the best possible service.
Please note that we do not ship to PO boxes or APO/FPO addresses, and we are unable to ship to certain locations due to legal restrictions. If you are unsure whether we can ship to your location, please contact us before placing your order.
In the event that your order is lost or damaged during shipping, please contact us immediately so that we can investigate the issue and take appropriate action. We are committed to ensuring that your orders are delivered to you in the best possible condition, and we will work with you to resolve any issues that may arise.
We reserve the right to change our shipping policy at any time, and we will notify you of any changes via email or on our website. By placing an order with us, you agree to our shipping policy and all other terms and conditions listed on our website.
Thank you for choosing Dealam for your shopping needs. We look forward to serving you and providing you with the best possible shopping experience.
Return & Exchange Policy
At Dealam, we understand that sometimes things don't work out as. We know that despite our best efforts, may be instances where you may need to return or exchange a product. That's why we offer a hassle-free return and exchange policy for all our products. We want you to be satisfied with your purchase and we're committed to making the process as easy as possible for you.
Our and exchange policy is simple and straightforward. If you're not completely satisfied with your purchase, you can return it within7 days of delivery for a replacement or refund. We believe that 7 days is ample time for you to inspect your purchase and decide if it meets your expectations. We want you to be completely satisfied with your purchase and we're committed to making the process as easy as possible for you.
To initiate a return or exchange, simply contact our customer service team and provide your order number and reason for return. Our friendly and knowledgeable customer service representatives will guide you through the process and provide you with a return shipping label. We understand that returning a product can be a hassle, so we've made the process as easy as possible for you.
Once we receive your returned item, we'll process your refund or replacement within 3-5 business days. We understand that your time is valuable and we're committed to processing your return or exchange as quickly as possible. We want you to be completely satisfied with your purchase and we're committed to making the process as easy as possible for you.
Please note that all items must be in their original condition and packaging, with all tags and labels attached. We reserve the right to refuse returns that do not meet these requirements. We believe that this policy is fair and reasonable, and we're committed to ensuring that our customers are completely satisfied with their purchases.
In the unlikely event that you receive a defective or damaged item, please contact us immediately and we'll arrange for a replacement or refund. We stand behind the quality of our products and want you to be completely satisfied with your purchase. We believe that our return and exchange policy is a testament to our commitment to customer satisfaction.
Thank you for choosing Dealam for your shopping needs. We appreciate your business and look forward to serving you again in the future.